Frequently asked questions

A creative gifting and experience design consultancy in Bengaluru that designs bespoke, meaning-led gifts for individuals and institutions across India, starting with the feeling you want to create, not a catalogue.

Vendors start from products and add your logo. We start with your people, culture and moment and design an original concept. The IP is yours once transferred.

No. Every engagement is a designed project.

In five stages: Understanding, Insight, Creative Direction, Prototype, Experience. Timeline and cost are agreed at the Creative Direction stage.

A paid, focused creative engagement that produces an original concept, a digital prototype and a concept document. You keep the concept, and the fee is credited if you proceed to execution.

Yes. That is the ‘Concept & Design Only’ route.

Yes. You approve a digital prototype before sampling and production.

See the Pricing page. Costs are agreed upfront. GST and delivery are extra.

Typically 1 to 2 weeks for a concept, then production depending on scale. Please confirm your timing with us before planning around a date.

Across India. Please ask us about international delivery.

Founders, HR and culture teams, hospital administrators, marketing and event heads, and individuals marking personal milestones.

A free tool that returns three high-level directions for a recipient and occasion. Directions are starting points, not finished concepts.

One that honours their journey rather than their brand. Untosa designs each gift from scratch after understanding the founder.

Yes. Investor and stakeholder gifting is a core use case, designed around the relationship rather than a generic hamper.

Hampers start with a catalogue. Untosa starts with the relationship and the feeling you want to leave, then designs an original concept.

Yes. Variation per recipient can be designed so each person feels specifically considered.

Something tied to what they said or who they are, rather than generic merchandise.

Yes. A season can be designed as a considered whole while each guest still feels individually thought of.

It should reinforce the retreat's purpose and leave a feeling, rather than add branded extras.

Yes. Quantities are scoped upfront and timelines and costs are agreed at the Creative Direction stage.

Vendors sell from catalogues and add logos. Untosa is a consultancy that designs an original concept, and the IP is yours once transferred.

Yes. Minimum quantities and starting prices are shared before you commit.

One that references something specific the person did.

No. People remember the gift that made them feel seen, not the priciest one.

Personalised adds a name or photo. Personal is built from the person's history and values. Our "Pile of Love" project is an example.

Yes. We start with a conversation about them.

One where the experience of receiving it is considered, not just the object.

Please ask us about international delivery before planning your gift.

One that carries a shared memory rather than generic items. Our "100 Memories. 4 Artists. One Moment." project is an example.

Yes. Quantities and timelines are scoped at the Creative Direction stage.

One built from the person's life story rather than personalised with a name.

Yes. Promotions, work anniversaries and leadership moments are common institutional briefs.

One that supports the transition emotionally, with a personal touch, more than a generic gift card.

Yes. Delivery timing is planned during production.

Something small that shows you noticed them, rather than something generic.

Budget bands are explained on the Pricing page.